today i tried to make an appointment for my annual MRI and was treated with blatant disrespect by two different staff members at my local hospital. i am still fighting back tears, because it’s not like i want to be there dealing with this.
oh how happy i would be if i never had be inside a MRI machine again.
so i wrote this…
to the hospital workers i have encountered who have been rude and disrespectful to me over the last few years this is for you…
- i’m sorry i was diagnosed with a pituitary gland tumour.
- i’m sorry i had to make an appointment and called your department, and you answered.
- i am deeply sorry my brain tumour inconvenienced your day.
- i’m sorry when you repeatedly use words like “protocol” you assume that i know what you mean. i’m sorry that when i ask you to clarify, you keep using that word, with snark in your tone.
- i’m sorry you i don’t understand or know your protocols.
- i’m sorry my health issues and the health issues of others have created your job and many others in your hospital.
- i’m sorry you chose me as target for your bad mood.
i am so fed up with being talked down to as though i am stupid, irrelevant and worthless. i had a serious health crisis and because of that crisis i will continue on going care and attention from the medical world for years and years to come. being made to feel stupid for simply trying to make an MRI appointment is wrong. i do not deserve to be spoken to in a tone that implies and drips with judgement.
Much love and positive vibes your way, lady. I am disgusted by the modern medicine system. I wish you nothing but the best.
My husband had to get two stitches. It costs us $386. Ridic.
I am sorry to hear you weren’t treated with respect. I understand how vulnerable you must have been feeling making that appointment, and I wish you had been treated with more care. Thinking good thoughts for the MRI.
Take the time to send a letter to hospital administration. you are not complaining about insureance or cost. all you are asking for is to be treated professionally and with respect. healthcare is a SERVICE industry. they need to be reminded of that. they are providing a service
Yeah. I can’t even imagine. Where is the compassion? Really Mama, it’s not so difficult. Everybody should be treated with respect. It’s not your fault that they are unhappy and don’t like their job.
I would totally call them out. Someone needs to know. If you are being treated this way, someone else is being treated worse.
Hugs Mama! You are a wonderful person.
That’s terrible! I hope you sent your letter to the hospital. If they can’t be empathetic and kind, they shouldn’t be there. I have seen this quite a bit even in my very limited experience in the US health care system..
Thanks for hooking up to the Hump Day Hook Up